HighGain is committed to protecting the privacy of those who visit
our website. As part of our normal operations, we collect different
kinds information about our website visitors; however, we have structured
our website so that people can visit HighGain on the web without identifying
themselves or revealing any personal information. There are some things
visitors can do while visiting our website if they prefer not to be
tracked in any way. They can:
1. Choose not to submit information via web forms located within
2. Choose not to purchase within our online store
3. Choose not to opt-in to certain programs that are available on
4. Choose not to complete our surveys available on our website
how that information is used to provide our visitors with the optimal
Types of Visits to Our Website and Information We Collect
Visitors of highgain.com visit for different reasons. For the purpose
as browsing, submitting forms, purchasing and completing surveys.
For each different type of activity, HighGain collects and stores
different kinds of data for different reasons. They are:
1. Browsing - For visitors who are simply browsing or navigating
through our website, we collect information about their computer
and the pages they visit on our website in aggregate (not individual
or personal information). This data is often referred to as clickstream
or navigation data. We use this information for research, analysis
and reporting so that we can improve our navigation, page structure
and page content to help visitors find information more quickly
and provide more value when they find what they are looking for
on our website.
2. Submitting Forms - Certain pages of HighGain's website contain
forms that allow visitors to request information about our services
and solutions or to gain access to valuable resources (like assessments,
booklets, articles, and newsletters) in exchange for contact information.
In completing one of these forms, visitors may be required to provide
contact information, such as their name, phone number and email
address. HighGain may use the contact information from these forms
to respond to the request, send the information requested or market
to those individuals in accordance with the opt-in notice given
on the form. We do not disclose any information we receive from
these forms to third parties.
3. Purchasing - For purchasing in our online store or registering
for events, we require visitors to give us their contact information
so that we can complete their order/registration.
4. Completing Surveys - For surveys, we collect visitor responses
to help us improve various aspects of our business based on aggregate
and individual feedback provided. These surveys are sent via opt-in
marketing programs or are made available on our website for visitors
to participate if they so choose.
Opt-Out Policy for Email Publications
If visitors have opted in to receive any of our email publications,
they can opt out of future publications by replying to any email
they receive from us with 'Unsubscribe' in the subject line, or
by following the "unsubscribe" instructions contained
at the bottom of any email that we send to them. Also, in compliance
with the CAN-SPAM Act, we provide our physical mailing address in
all email communications for general correspondence and opt-out
Information received from www.highgain.com is sent to a secure
location on our external servers, at sonic.net, where it is then
stored in a secure database. HighGain uses the highest levels of
security to protect the integrity of our customer data, including
Secure Socket Layer technology within our online store.
HighGain has placed email links on this site to allow visitors
to contact us directly via email. The information visitors provide
is used to respond directly to their questions or comments. Those
comments may be stored to improve the quality of our site and our
for HighGain's legal policy regarding this website.
the practices of this site or your interactions with this site,
2150 Blucher Valley Road
Sebastopol, CA 95472-5306
privacy at highgain.com
in this section.