| It is our goal to provide quality
service to gratified customers. If you have paid in full and are dissatisfied
with any of the programs or courses listed below, please follow these
Are You Really Listening (Online Course)
Send an email to refunds
at highgain.com within 7 days
of purchase. Please state your
reason why the course did not work
for you. You may also call us at
MOREAR® Listening Assessment
There are no refunds if you are dissatified with the Listening Assessment
in any way.
We appreciate that these courses are an important investment
for you and/or your organization and we would like to accommodate
your needs as best we can. If our courses don't work for you, here
are several options that may be more satisfactory:
- You may transfer to a future session.
- You may send someone to take your place.
- You may cancel without penalty at any time up
to three weeks* prior to your seminar.
Send us an email at at refunds
at highgain.com or
call us at 707.824.9669 within the specified
time period and we will either adjust
your registration or refund your fee
(less 5% for credit card processing if
* Please Note: Program fees are non-refundable if
you fail to to cancel at least three weeks (21 days) in advance or
to attend a course for which you have reserved space.